A CanYa User is happily using the CanYa App to book a local service provider near her
The CanYa Team

How CanYa is totally awesome for clients

CanYa is Australia's best way to hire local services. Here is why!

Booking a Plumber: Ye Olde way

Oh no, my sink is broken.

Broken sink, time to find a plumber on CanYa

  1. Google “Plumbers Adelaide“.
  2. Spend 10 minutes sifting through websites or Yellow Pages entries to find somebody that looks reputable.
    • ProblemI generally have no idea of their quality, availability, location or prices.
  3. Call up the Plumber to ask if they are available, describe the job and get a price estimate. I’ll probably do 2-3 calls before I find somebody who is available, sounds ok and is a reasonable price.
    • ProblemTime consuming.
  4. The plumber comes around and fixes my sink. Hooray!
  5. The plumber sends an invoice via email or snail mail. I pay via manual bank transfer.
    • ProblemSlow to initiate and slow for funds to actually transfer.
  6. We part ways, probably to never see each other again.
    • Problem: I cannot leave any feedback.
Female client left feeling frustrated because her plumber was less than desirable
Every feel this way when booking a random?

Here’s how this looks in CanYa

 

An infographic that describes the old way to book local service providers and the new way with the CanYa experience

The CanYa app plumber/gasfitter page which shows all of the local service providers

  • I tap the map button to see which ones are close by:

The CanYa App has a map function which shows you were all of the service providers are reference your location

OK Guy Morris is close by and ranked #3. Looking great so far. Let’s take a look at his profile to make sure he’s legit and gain some trust:

Provider profile on CanYa, it shows previous reviews, gives you the ability to in-app message or call him and also to make a job enquiry

Perfect. I scroll down and see he’s available this afternoon.

I have already made my choice.

If I have any questions before booking, I hit the chat button. It’s only been a couple of minutes and I’m sending a job request through to my ideal plumber:

The job enquiry is very simple, just add a job description, with some photos of the issue to get started

Normally I choose any time, but today I have a tight schedule so I give the plumber a time window any time between 11am and 4pm. I can see this will work for him too.

CanYa app gives the option to be very specific about the time requirements of the job and you can check this against the providers availability

I send off the enquiry and a few moments later I receive an SMS letting me know I have a quote!

The first stage of the CanYa job flow is to receive the quote from the local trusted provider that you chose

I confirm the quote. The job is now booked.

Nothing is locked in stone. No money has changed hands yet. We can chat or call, re-quote, re-schedule or cancel the job. Maximum flexibility.

The Plumber arrives & fixes my sink!

Guy finishes up and immediately sends me a finalised invoice (he used some extra materials):

Each job is dynamic and flexibility is the only way to keep it going, CanYa provides the ability to re-quote and add on the extra costs that might come up

I used CanYa Rewards to refer some friends to CanYa. So instead of CanYa having to pay money to advertisers, CanYa gave me some credits! Win-win.

I tap pay now and $54 is immediately taken from my credit card and paid to the plumber.

Guy was awesome, so lets give him a 5 star review:

Peer to peer mutual reviews are important and help build a genuine and trusted community

We are all done!

Wait – I generate a nice looking Tax Invoice for my records.
Now I’m done!

The CanYa invoice is one of the most comprehensive and nice looking invoices you will receive... and it is automatic

How do I start using CanYa today?

Get started with CanYa has never been easier – download Australia’s best way to hire local services today for free!

CanYa, the easiest way to book home services in Australia

 

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